OFFICE POLICY – INSURANCE
The following is a description of our office policy concerning orthodontic insurance. We will do everything possible to maximize your benefits.
Our financial contract is a two party agreement between our office and the patient (or patient’s parents). It is the sole responsibility of the patient to keep the account current as to the monthly terms stated in the contract regardless of his/her insurance benefits. The amount of reimbursement by an insurance company always is governed by the size or cost of the premiums paid. Therefore, there may be a wide range in benefits, even by the same insurance company.
All services are charged directly to the patient; and patients are personally responsible for payment of charges incurred and their payment schedule will be placed on automatic draft from checking account, savings account or credit card. Your benefits will be directed and accepted by our office to apply to your account. This will enable your account to accrue, thus fulfilling your financial obligation sooner. Your automatic draft will continue each month regardless of insurance payments. Your draft will be terminated as soon as your original financial obligation has been fulfilled. It must be understood that if the insurance company’s total payments do not equal the expected benefits, the responsible party will need to make-up any differences.
This action is necessitated by the massive amount of time involved, making phone calls, or follow up information and completing continuation of treatment forms, etc. Rather than pass this additional cost to the patients we have opted to require all payments be directed ot our office.